Toll-free: (631) 846-0591
support@lizakosht.com
30 Days returns, 100% Money Back Guarantee
Dear customer, if you have any problems with the product quality within 7 days of receiving the goods, please contact us by sending an email first, we will reply you within 24 hours, and provide you with free return service! If you are not satisfied with the product, we also accept returns, but non-quality problems require you to bear the shipping cost!
Brand Name: hirigin
Material: Polyester
Material: Spandex
Sleeve Style: Regular
Hooded: Yes
Origin: CN(Origin)
Season: Spring/Autumn
Decoration: Pockets
Style: Gothic
Item Type: Hoodies
Sleeve Length(cm): Full
Release Date: Autumn 2021
Thickness: STANDARD
Fabric Type: Broadcloth
Model Number: Oversized Sweatshirts
Clothing Patterns: LOOSE
Liner Type: None-Liner
Type: Zip-up
Material Composition: Synthetic Fiber
Gender: WOMEN
Pattern Type: Print
Clothing Length: Regular
Age: Ages 18-35 Years Old
Collar: Hooded
At Lizakosht, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)
To initiate a return, please follow these steps:
Contact our customer service team at support@lizakosht.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.
Please note the following:
Original shipping fees are non-refundable.
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at support@lizakosht.com.
We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.
Attention: The address on the package is not return address, so please contact us first!
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.
Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by support@lizakosht.com. if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.
Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.
If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or support@lizakosht.com. We will reply as soon as possible.
We Offer Fast Global Shipping (Delivery Within 7-15Working days)
Free Shipping on orders over $35Processing time usually takes between 1-3 working days
Standard Shipping charges start at $4.99, based on the weight of the item WHAT ABOUT REFUND? Fast refund,100% Money Back Guarantee.If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.
We believe in our products so much that we offer a 30-day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back and we'll refund your money immediately.